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Product Anomaly/Outage: GOES-16 - ABI L1b All Bands, Cloud and Moisture All Bands products delivered to AWIPS, GRB, PDA -Issued: May 08, 2024 0802Z

Topic: JPSS CGS NSOF A Slot 2 and OO WKS 51, 56 & 57, STK License Server Windows Security Patching (Live Ops)and NAS & LOM Failover

Date/Time Issued: May 7, 2024 1505Z

Product or Data Impacted: JPSS CGS NSOF A Slot 3 Servers and Orbit Operations workstation 51, 56 & 57, STK License Server Windows Security Patching (Live Ops) and NAS & LOM Failover is planned for May 7, 2024 at ~ 15:00 GMT. NSOF A Slot 3 is currently not occupied. N21 Mission Operations has been safely transitioned to NSOF A Slot 4. No Impacts to N21 SMD or T&C are expected during the Live Ops patching. The security team will also patch Orbit Operations workstation 51, 56 & 57 and STK License Server with OA Coordination. During the failover NAS & LOM they will not be available for up to 10 minutes. When you encounter a NAS and LOM issue, please wait for 10 minutes and try again.

Date/Time of Initial Impact: May 7, 2024 15:00 (11:00 AM ET)

Date/Time of Expected End: May 7, 2024 22:00 GMT (6:00 PM ET)

Length of the Outage/Event: ~ 7 hours

Details/Specifics of Change JPSS CGS NSOF A Slot 3 Servers and Orbit Operations workstation 51, 56 & 57, STK License Server Windows Security Patching (Live Ops) and NAS & LOM Failover is planned for May 7, 2024 at ~ 15:00 GMT. NSOF A Slot 3 is currently not occupied. N21 Mission Operations has been safely transitioned to NSOF A Slot 4. No Impacts to N21 SMD or T&C are expected during the Live Ops patching. The security team will also patch Orbit Operations workstation 51, 56 & 57 and STK License Server with OA Coordination. During the failover NAS & LOM they will not be available for upto 10 minutes. When you encounter a NAS and LOM issue, please wait for 10 minutes and try again.

Contact information for further information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880 24x7 or ross.cox@noaa.gov during normal business hours

Web Site(s) for applicable information:  N/A

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